Frequently Asked Questions (FAQs)
How can we help?
FAQs
2. What formats or sizes options are available?
We supply plants in a variety of different formats based on how and when you need them to be ready for planting:
- 1- to 2-year plug seedlings (1P or 2P)
- 1-year tranplanted plug or bareroot seedlings (1P + Transplant)
- Herbaceous plants in 4-inch or 9-cm square pots
- Tree or shrubs in 1, 2, 3, 5, 7, 10, 15, 20, 30 gallon round pots
- Seed mixes in bulk bagsLive stakes and cuttings by special order only
Please note that plant heights and breadths will vary by species and format. Please let us know in advance if you have size requirements for your project for us to consider.
3. Can I pre-order to get more plant species?
Yes, this is often the best way to access the rich diversity of native plants Ontario has to offer.
We grow more plants according to their natural growth seasons to be ready for planting in spring and fall based on advanced pre-order or contract grow arrangements. This approach allows us more lead time to grow high quality native plants best suited to your needs and nature.
4. How can I pre-order for future seasons?
Please contact us about your options to advance pre-order or have your plants grown on contract. Our growers will consider new requests on a yearly basis during the fall months based on available seed and resources. If possible, we may also be able to offer seed collection services on a contracted basis.
6. How do I place a wholesale order in the short-term?
To fit changing project needs, we're cultivating new ways to bring our wholesale nursery directly to you online. Each season, we will share fresh limited-time-and-quantity available for pick-up or delivery upon request.
To get started:
- You can preview if available wholesale options here and sign up for updates through our mailing list at the bottom of this page.
- To place wholesale orders, apply to access the wholesale store portal. When products are available, our team can typically review and approve your request within one week.
- Once approved, you can draft pre-orders for wholesale quantities and our team will contact you to finalize the details, such as pick-up or delivery.
Need more options? Please let us know and we'll work to find solutions best suited to your project needs.
7. How can I place a wholesale order for bulk seed mixes?
8. When will new plants or seeds be ready?
New plant ready dates will vary by season according to demand and natural weather and biological factors. Similarly, seed mixes depend seed harvesting and processing schedules. If you have an order with us, we will contact you as needed to provide more updates.
9. How will I receive my order?
We'll work with you to get your plants and seeds where they needs to go once they're ready.
For wholesale orders, we'll contact you to schedule appointments for all pick-ups and deliveries. For other online orders, options will be provided on checkout based on on the items in your order.
To inquire about special project arrangements, you can email shipping@stwilliamsnursery.com. Please note that, during COVID-19, we are shipping exclusively within Ontario, Canada due to current extended courier processing times.
10. Do you supply retail plants and seeds to homeowners?
We're currently sowing new seeds in the Ecology Centre retail section of our website. Please stay tuned or sign up for more updates through our mailing list for more details coming soon.